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Privacy Policy


Polymedex HG, in the person of management and employees, is responsible for your Personal Data. We do our best to ensure the safety of your Personal Information. In order to protect your Personal Data, please read and accept this Agreement.


This Privacy Policy, together with the Terms of Use, forms the Agreement between Polymedex HG and the User, which governs the relations arising from the use of the Company's Website, as well as when using of the Company's Services.


This Agreement is in the nature of a Public Offer. Using the Polymedex HG Website and/or Company Services, the User fully accepts this Privacy Policy and agrees to the collection and use of his Personal Data under this Agreement.


Polymedex HG Company informs that the collection of your Personal Data is necessary for the provision of services to solve problems related to your health, the preparation of medical documentation and will be used only for legitimate purposes.


Using the Polymedex HG Website and/or Company Services, the User confirms his legal capacity and ability to act in accordance with the laws of his country in order to provide consent to this Agreement on the use of Personal Data. If for any reason you do not have the necessary legal capacity, you confirm that this Agreement is certified by your relatives, who have full civil competence and the right to provide such consent in accordance with the laws of your country.


The provision of personal data by you is solely voluntary. You decide whether you want to provide us with your personal data. However, if you want to use the Services of Polymedex HG, you will need to disclose the personal data specified in this Agreement. Your personal data will only be used so that we can provide you with our Services.


When using our Website and/or our Services, certain information is collected automatically. By entering and using the Website and Services, you give us your consent to the processing and collection of the following information (the list is not exhaustive):


- Age / Date of birth;
- Address;
- Phone number;
- E-mail address;
- A copy of the ID card or a copy of the number of the identity document;
- A copy of medical documents, data from laboratory and clinical studies.


You are informed that in order to carry out its services to you, Polymedex HG, within the framework of the signed contracts, transfers your collected personal data to Clinics, Medical Institutions, Doctors for diagnosis, cost calculation and treatment.


The user agrees that Polymedex HG, in order to prevent fraud, improve the quality of service, may record, view and/or analyze the user's communication with Polymedex HG using automated methods for monitoring and recording. The user also has the right to record communication with Polymedex HG employees.


Polymedex HG uses cookies or similar technologies to analyze trends, administer the website, track user movements on the website, and collect analytic information about the user base. You can control the use of cookies in your browser settings. You can enable or disable the use and acceptance of cookies on your computer.


We take care, in accordance with our technical capabilities, to protect your personal data from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.


Access to your personal data is limited, only those employees who directly work with this personal data have access.
In case you do not agree with this Agreement or its individual provisions, please immediately stop using this Website and/or Services provided by Polymedex HG.